Evaluating Your HVAC Service Contract

2021 is almost over, which means it’s nearly time to renew your HVAC service contract. At this point, it’s good to evaluate your service contract to make sure you’re getting your money’s worth. Let’s go over the important aspects of service contracts you should consider. Then we’ll discuss what REACT Industries has to offer.

What To Consider When You Evaluate Your Contract

When you think about renewing your contract, consider the following factors:

Your HVAC Yearly Maintenance Costs

How much do you pay every year for HVAC maintenance? Have your maintenance costs gone up or down in the last few years? If they’ve gone up, why is that?

Consider how much you expect to pay for HVAC maintenance, then see if your current costs meet those expectations. For example, if you want to pay a flat rate every month for maintenance, but your monthly costs keep fluctuating, it’s time to rethink your current HVAC service contract.

Services Your Contract Covers

Look at your HVAC service contract and make sure it covers what it claims to cover. You may have one of three main types of HVAC service contracts:

  • Preventative Maintenance: The least expensive type, this contract only covers annual maintenance visits.
  • Full Labor: This contract covers all labor involved in your HVAC maintenance and repairs. The time it takes to complete a project determines this contract’s prices. The costs of HVAC system parts are not included.
  • Full Service: This HVAC contract covers annual maintenance along with labor and parts for HVAC repairs. It’s the most expensive type of contract because it’s the most inclusive in terms of services covered.

Does your HVAC contract cover the services it should? If it doesn’t, it’s time to look for a new contractor.

What Your Annual Maintenance Visits Include

If your HVAC service contract covers preventative maintenance, your visits should include at least some of the following tasks:

  • Checking condenser coils and evaporator coils
  • Cleaning drain lines
  • Emptying drain pans
  • Inspecting fan belts and refrigerant levels

These are just a few examples of the tasks a service contract should include. Be sure to check which services are included in your maintenance visits. If your HVAC technician doesn’t perform all of those tasks during their visits, it’s time to move on.

Considering a new HVAC contractor? Check out REACT Industries as you consider your options.

View Our Offerings

What Should You Look for in a New HVAC Contractor?

When you get bids on HVAC service contracts, consider the following:

  • Certifications: Each HVAC contractor should be certified to perform heating and AC maintenance and repairs on your system. They should have a list of their certifications, as well as any unions and industry associations they belong to. These certifications and memberships show that they’re qualified HVAC contractors.
  • Services: Ask each contractor what services their contracts cover. Also be sure to check if they customize their contracts to meet the needs of different clients, or if they offer the same contracts to everyone. A customized service contract often meets your system’s needs much better than a cookie-cutter contract.
  • Pricing: Your contractor should discuss their maintenance contract pricing with you. They should tell you whether their contracts cover maintenance, labor, parts, or all three. Also ask them if they offer different levels of contracts, like full service, full labor, and maintenance.

What Type of Contract Does REACT Industries Provide?

We offer preventative HVAC maintenance contracts to our clients. We customize each contract so every client gets the services their facility needs. We perform regular maintenance on your system so you save money on repair costs in the long run and make visits as frequently as your system requires.

Ready for a new HVAC contractor? Reach out to REACT Industries today. We work with a range of commercial buildings in NYC, including skyscrapers, which not all HVAC contractors handle. Our maintenance contracts keep your commercial heating and air conditioning systems running throughout the year for a price that fits your budget.